Lilie et Donald Bousquet, Magog ( Québec ) Canada
Nous désirons porter à votre attention, l'excellent travail effectué par monsieur Sébastien Robert lors de la prise de mesure de notre comptoir de cuisine le 29 mars dernier.

Sa compétence et son professionalisme sont vraiment digne de mention.

Espérant que votre employé consciencieux soit mis au courant de cette note d'appréciation.

Des clients satisfaits.
Anita & Guy Comeau, Ottawa ( Ontario ) Canada
As per our original request, a young gentleman from Granit Design drove up from Montréal on Thursday morning, 30 September, in order to measure the exact dimensions of our kitchen counter tops. When he called our apartment from the lobby, he inquired about a parking space as he indicated that he required two hours to complete his task. I was a little surprised but, as our building had no visitor parking spaces available and since my wife Anita was away for most of the day conveying grand'daughters, I went down to meet him and had him park in our underground garage parking space. I was astounded by the amount of baggage he brought up to the appartment and couldn't understand why he required two hours to accomplish what I considered to be a simple task. I was most impressed by the professional and efficient manner with which he went about the work at hand and, in the end, understood why he took exactly two hours to complete and rigorously record his very precise measurements. I was also impressed by the immaculate company "uniform" he was wearing, clearly identifying that the company he was working for went the "extra mile" to create a very favourable impression on its customers.

Granit Design called from their company facilities in Stanstead, QC on Friday morning, 22 October, to confirm that their employees would be at our apartment by mid-morning on Monday, 25 October. Like clock-work, two very pleasant employees, wearing the distinctive Granit Design uniforms, arrived at our door at 10:00am bearing beautiful "gifts". They wasted no time in tackling the task at hand at by 12:00 noon, they had transformed our kitchen into a beautiful room; looking exactly as Anita had imagined it would be like in her most optimistic dreams. Every segment of granit fitted perfectly and it was altogether delightful to watch these two individual work.

We have been highly impressed by the skill, workmanship and professionalism of the Granit Design employees with whom we came into contact, whether in person or over the telephone; from our experience, this is a very well run company. Indeed, we intend carrying out renovations of our two bathrooms next year (through Home Depot of course) and should we, as expected, opt for granit counter tops, we will put forward a strong case for having that part of the contract given to Granit Design.
Yours truly, Anita & Guy COMEAU
Jean-Fernand Girard, Ste-Julie ( Québec ) Canada
Bonjour Mlle Furse,


Par la présente je voulais vous remercier pour l'excellent service que vous m'avez donné . Autant vos techniciens que votre service à la clientèle.

Un gros merci , une bonne et heureuse année!

Jean-Fernand Girard








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